Case Studies
See how ECO HUNGARY can support your business through real-life examples!
Case Study 1
Dietary Supplement Webshop
Basic Information
- Product type: Dietary supplements
- Sales channels: Webshop and offline store (50 m²)
- Monthly webshop orders: 400
- Warehouse: Rented, 200 m²
- Staff: 2 warehouse workers
- Warehouse duties: Receiving incoming goods, packaging, dispatching parcels
- Deliveries: Home delivery only (via GLS)
- Sales: 1 sales assistant
- Sales assistant duties: Coordinating orders, in-store sales at the offline location
Owner’s Responsibilities
- Procurement
- Assisting with warehouse tasks
- Assisting in the offline store
- Webshop management
IT Infrastructure
- UNAS webshop platform
- Online invoicing and inventory management system
- Online cash register
Operational Challenges
- Due to the current economic climate, increasing labor, storage, and utility costs: HUF 900,000 per month
- Higher delivery costs compared to competitors
- A significant portion of the profit margin is absorbed by expenses
- Difficult to allow employees time off
- An illness in the team creates a high-stress situation for the organization
- The owner has limited time to focus on webshop development due to ongoing operational duties
Solution
Once the cooperation between ECO HUNGARY and the business began, we achieved significant results. These include:
More efficient warehouse operations
- Higher quality, aesthetically pleasing packaging – leading to increased customer satisfaction
- 39% monthly reduction in warehousing costs – saving HUF 351,000 per month
- Products are stored professionally, clearly organized, and in a more space-efficient way
- Real-time, accurate stock information available at all times
- No longer requires two warehouse staff
- No need for social facilities
- Utility costs completely eliminated
Stress-free operations
- No need to manage employee vacations
- Illnesses no longer cause operational disruption
- Supplier orders are automated and optimized
- Store and webshop inventories are fully transparent and easy to manage
Same-day order handover to courier services
- Faster order fulfillment
- Increased customer satisfaction
- Higher number of returning customers
20% reduction in delivery costs
- New, more competitively priced shipping options introduced
- With our ERP Cloud system, time spent managing inbound deliveries decreased by 70%
IT Infrastructure
- Additional savings through automated invoicing for only HUF 4,000/month
- Integration between the webshop and ERP system ensures order status updates and automatic notifications, so customers are always informed about their order’s progress — significantly improving service quality and customer satisfaction
Results
Our fulfillment solution enabled the owner to finally focus on key leadership tasks: business development, expanding the product portfolio, and improving the webshop.
ECO HUNGARY’s fulfillment business solution achieved significant cost reductions for the company. Thanks to increased efficiency, the business not only saved several million forints annually but also experienced revenue growth.
Stressful situations have been significantly reduced, allowing the owner to focus calmly on business development and spend more quality time with their family.
With the introduction of the new business model, the next goal is: expanding into international markets.
Case Study 2
Baby Products Webshop
Basic information
Product Range:
- Baby products: cribs, baby bathtubs, diapers, accessories, toys, baby care products
Business Model:
- 4 separate webshops with different domain names
- 10,000 products per webshop
- B2B and B2C sales
- 6 retail outlets nationwide
- Also supplies major retail chains
- Own procurement fleet with 3 delivery trucks
- International procurement and deliveries, mainly to Slovakia and Romania
- Works with 3 courier companies
- 18 employees
- 2,000 orders per month
Human Resources:
- 18 employees total
- 4 administrative staff: managing procurement and order processing
- 8 warehouse staff: receiving, storing, packing, and dispatching goods
- 6 staff working in retail outlets
Logistics:
- 3 delivery methods
- Own vehicle fleet
- 1,600 m² own warehouse
- 2,000 orders per month
- 100 incoming deliveries per month
- B2B shipments: multiple packages to single locations
- Demand for international shipping
IT Infrastructure:
- 4 webshops
- 2 on UNAS, 2 on WooCommerce
- Own ERP system costing HUF 2,000,000 + VAT annually
- Online cash registers used in retail locations
Operational Challenges
- It is becoming increasingly difficult to find reliable warehouse staff.
- Due to the cyclical nature of B2B orders, there are times when 2–3 employees have no tasks, while at other times, an additional 2–3 workers are needed to handle sudden peaks in workload.
- The market has started to shrink, resulting in decreased revenue and making the maintenance of such a large warehouse unjustified.
- The company’s own warehouse has become passive capital, which cannot be reinvested into the business operations.
- The complex business model and growing HR challenges make it increasingly difficult to sustain the current operation.
The owner has outlined the following goals for us:
- Reduce the staff by 8 people
- Sell or lease the large warehouse
- Phase out the use of the 3 company-owned trucks
Solution
Once the cooperation between ECOLOG and the business began, we achieved significant success. These include:
- The large warehouse was fully vacated, making it available for sale or lease.
- By leasing out the warehouse, the company can generate up to HUF 3,950,000 in additional monthly income.
- Significant improvements were made in the quality of order packaging.
- Although logistics costs were reduced by “only” 15%, factoring in the complete elimination of warehouse costs, the overall savings reach approximately 50%.
- For overweight and oversized packages and B2B shipments, we provided custom shipping quotes, enabling the company to retire its own vehicle fleet — turning previously tied-up capital into active assets.
- The owner no longer has to manage workload peaks caused by fluctuating B2B orders — we handle them entirely.
- We introduced new delivery services, using parcel lockers for smaller packages, greatly increasing efficiency.
Results
ECOLOG’s fulfillment business solution brought the company nearly HUF 16 million in annual cost savings and an additional HUF 39 million in annual revenue.
We minimized organizational overload caused by seasonality and B2B order fluctuations.
Overall, we successfully achieved every goal set by the owner, and the collaboration has resulted in significant operational and financial improvements.
ECO HUNGARY
Leave the Logistics to Us
As a partner of ECOLOG, you can achieve significant cost savings by outsourcing your logistics operations to us.
