Frequently Asked Questions (FAQ)

This largely depends on you and the quality and quantity of the products in your portfolio.
Please note that we follow a thorough and careful onboarding process, which means it may take several weeks until everything is fully set up and running smoothly.
However, in simpler cases, we can implement the optimal fulfillment system within as little as one week.

If you have at least 100–150 orders per month and packing and handling them has become time-consuming and exhausting — don’t hesitate to contact us. We can help!

Here’s why it’s worth it:

With our highly automated processes, your webshop orders will reach your customers faster, in better quality, and at lower cost.

A single decision could save you millions of forints per year.

You can focus entirely on sales and marketing.

You only pay for the storage space you actually need. For example, if you need 100 m² this month, you pay for 100 m² — if you need 200 m² next month, you pay accordingly. Your logistics capacity adapts to your business needs — quickly and easily.

Shipping costs can be significantly reduced thanks to our wide selection of delivery methods and courier partners.

You only pay for warehouse work and packaging when you actually have orders and revenue.

No more sick leaves or vacation days to worry about.

You always have an up-to-date, accurate inventory.

Orders are packed professionally and aesthetically.

Your products are stored quickly and precisely, making them readily available in your webshop.

Our ERP system helps you optimize purchasing.

We can even automate product uploads to your webshop.

Our warehouse is fully mechanized, so you don’t need to maintain your own equipment.

If you manage several hundred webshop orders per month, fulfillment is definitely worth considering.
It becomes a viable option from as few as 100–150 orders per month, and we strongly recommend it above 200 orders per month.

Always perform a thorough cost analysis — and trust the numbers!

Fulfillment logistics is ideal if:

• You want to simplify, automate, and optimize your business operations
• You’re looking for predictable and manageable logistics costs

ECOLOG was already offering webshop logistics solutions to partners long before “fulfillment” became a known term.

Here’s what sets us apart:

• Our team consists of highly qualified, dedicated professionals with decades of experience.
• We offer one of the best value-for-money services in the market.
• Your products are handled with reliability, accuracy, and care by our expert staff.
• We provide customized, tailored solutions for every single partner.
• Your success in the market is our success, and we treat it as such.
• You’re not just a number to us — and you’ll never have to deal with chatbots. You’ll be supported by knowledgeable, responsive team members.
• You can operate multiple warehouses simultaneously.
• We manage offline and online orders, sales, and inventory separately, but you can see and control everything in one unified system.
• You can even run multiple webshops from a single warehouse.

Orders placed by 12:00 PM (noon) are handed over to courier partners on the same day, ensuring next-day delivery.

Each product is stored in a way that suits its characteristics — the placement depends on size, packaging needs, and picking frequency.
For example, large items cannot be stored on shelves, while small items are typically not placed on pallets.
You’re welcome to see it for yourself during a personal visit to our warehouse.

During inbound processing, our staff checks the quality of the products. If there’s even minor damage to the packaging, we notify our partner immediately, who can then decide how to proceed.
For example, if the outer packaging is damaged, we inspect the contents and, based on your instructions, either set the item aside or place it into storage.
Please note: All claims or complaints toward suppliers must be handled directly by our partners.

All data is available online in our ERP system, so you can generate and export reports anytime you need. Reports can be requested on the following metrics:

• Monthly sales volume
• Weekly sales volume
• Daily sales volume
• Average order value
• Inventory levels
• Purchases
• Inbound deliveries
• Stock movements

Since every inbound and outbound movement is recorded in our system, you can check your stock and generate inventory reports at the push of a button.
Of course, a physical stock check is still essential, so we recommend performing an inventory at least once a year, preferably every six months.
All product movements are tracked digitally, giving you a clear and accurate overview of all warehouse activity.

Our company always ships packages to the recipient address provided in the order. Since we automatically import order data from our partners’ webshops, address errors are virtually eliminated — unless the customer themselves entered an incorrect address.
If, however, the mistake is on our end, we will take full responsibility and ensure the package is delivered to the correct address at no additional cost to our partner.

This is agreed upon during our initial discussions, but in general, cash-on-delivery (COD) amounts are transferred weekly. If needed, we are flexible and can adjust the payout schedule to your preferences.

After the products arrive, they are placed in designated storage locations prepared specifically for them.
We always have real-time visibility of the quantity of each product at every storage location.

Packed products are handed over to the courier services the same day, and delivery takes place on the next business day.

f the loss or damage of a product can be clearly attributed to our fault, we will fully compensate our partner for the resulting damage.
Compensation is based on the product’s purchase cost.

Our system supports seamless integration with the following platforms:

• UNAS
• Shoprenter
• WooCommerce
• Magento
• Even custom-developed webshops can be connected

• GLS
• MPL
• Packeta
• Fox Post
• Sprinter
• DPD

We can provide an accurate answer once we know what types of products you plan to store and in what quantities.
With decades of experience in warehousing, we are confident that we can achieve 20–30% better space utilization than average.
Request a consultation today!